More than 25 years experience
Shipping to many countries
Top quality
Own propagation lab
Directly from the producer
Payment and dispatch

The following terms and conditions apply:
The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Plants are always shipped without pots.
We do not ship live plants in winter (December to February) or during cold or hot periods outside this time.
We charge a flat rate of 10 € per order.

Deliveries to foreign countries:
We only ship to countries that allow the import of live plants. Import permits may be required from the recipient, which must be presented to us after completing an order.
Plants are always shipped unpotted.
We do not ship live plants in winter (December to February) or during cold or hot periods outside of this time.

The postage for UPS shipments to EU countries is a flat rate of € 20,-.

Orders from non-EU countries (excluding USA) and other countries that require a phytosanitary certificate:
We charge € 70 for "World-Premium" shipping (this includes € 25 which we have to pay for phytosanitary certificates incl. CITES, if required).
UPS-Express: We charge a basic price of EUR 100,- which covers the plant inspection, export papers and the volume of a small shipment, plus 10% of the plant value to cover the increase in shipping costs with increasing size and weight of the shipment.
Shipping costs are calculated in increments of EUR 10,-.

Postage for orders to the USA is €80 for express shipping to the USDA and our distributor and for all paperwork plus 15% of the plant value for customs duties, customs clearance and handling by our US distributor.
You do not need to worry about import papers as we send all plants to the USA through a distributor.
Shipping costs are calculated in increments of EUR 15,-.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 10-14 days, for deliveries abroad within 30-60 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Payment via PayPal Plus (credit card, direct debit, invoice) 
Payment via amazon payments

In case of questions, please contact us at the contact details mentioned in the Legal Notice.